Company Overview
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain - from trip planning to indulging passengers with exceptional hospitality - Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Department Overview:
AZI Hospitality specializes in providing luxury hospitality services to clients. The department offers a wide range of services, including event management, catering, and customers' handling. AZI Hospitality works with clients to create bespoke experiences that cater to their specific needs and preferences.
Job Purpose:
The F&B Supervisor oversees the F&B Team to ensure the highest standards of hospitality and presentations are demonstrated. They must ensure Jetex's Food Health & Safety are always followed.Â
Key Responsibilities:
- Ensure that lounges are stocked with food, drink, and that they are running to the highest standards possible.
- Supervise F&B Attendants and Assistants, by performing grooming checks, roster, daily briefings, workforce planning and leave approvals.Â
- Assist all passengers in a polite, friendly and helpful manner.Â
- Supervise and carry out weekly inventory, place orders and record deliveries of all supplies, including payment tracking.Â
- Report and act on any incident of theft, loss, damage, unfit food, fire accident or any irregularity.Â
- Make sure that Jetex policy and vision statement are followed and utilized at all times.Â
- Monitor employee productivity to ensure team awareness of the health and safety policies and procedures. FBO Manuals and SOPs.Â
- Complete any other duties assigned by Line Manager.Â
Compliance-related duties:
- Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
- The employee is expected to exercise their duty of care, and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.
Requirements:
| Education | - Bachelors Degree in Hospitality or Aviation
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Experience
| - 4+ experience in the hospitality industry in a customer facing role, Hotel/Aviation, preferrably in a 5-star Hotel.Â
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Skillset
| - Fluent in English
- Intermediate IT skills (MS Office database management)
- Good understanding of how a pantry works, food and beverage hygiene, quality standards and health & safety
- Strong leadership and communication skills
- Professional, Attentive and detail-oriented
- Multi-tasking abilities and flexibility
- Time management and organizational skills
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