HR & Admin Manager

Department: AZI Operations
Location: Abu Dhabi
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain - from trip planning to indulging passengers with exceptional hospitality- Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

The HR & Admin function is responsible for a wide range of activities, including recruitment and selection, performance management, compensation, and benefits, learning and development, and employee relations. The department works closely with other departments to ensure that Jetex has the necessary talent to achieve its strategic objectives and maintain a competitive edge in the industry.

The HR & Admin Manager at Jetex is responsible for optimizing employees' performance to maximize business outcomes. This role is key in ensuring effective management of HR functions, including but not limited to Talent Management, Employee Contracts and Administration, HR Operations, Performance Management, Learning & Development, as well as Organizational Development. The role involves managing HR policies and procedures, ensuring compliance with relevant laws and regulations, providing support and guidance to employees on HR-related matters, and for developing and implementing HR initiatives to support the organization's strategic goals. The HR & Admin Manager is also responsible for overseeing all aspects of office leasing and administration, including fit outs, license registrations, procurement, maintenance, insurance, logistics, and government approvals. 


HR Administration
  • Oversee and manage HR activities such as recruitment and staffing, overseeing employee relations and managing administrative work.
  • Review and update HR policies and procedures, identify areas for improvement, and monitor and evaluate the effectiveness of new policies.
  • Facilitate critical matters such as dismissal and investigation and payroll.
  • Facilitate HR activities which include budget and rewards & recognition.
  • Assist with company's health insurance program, including managing enrollment and answering employee questions.
Lease and Office Space Management: 
  • Manage the leasing and fit out of office spaces, including expansion or renewal as required.
  • Manage insurance renewals for office spaces.
Additional duties:
  • Liaise with couriers as required.
  • Work with IT to implement a ticketing system.
  • Serve as an authorized signatory in banks, including for salary certificates.
  • Perform any other tasks as per business needs.
Talent management: 
  • Support talent acquisition by performing tasks such as posting job listings, screening resumes, conducting interviews and managing recruitment portals.
  • Review agreements and letters of undertaking.
  • Welcoming newly hired employees and carrying out the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a positive experience for new employees and a smooth transition into their roles.
  • Provide employee consulting and counselling.
  • Bridge management and employee relations by addressing demands, grievances or other issues.
Data analysis and reporting: 
  • Providing HR Statistics report to the Head of HR on a quarterly basis.
  • Supervise confidential activities in the organization, by following clear policies and procedures on handling sensitive information.
  • Perform any other tasks as per business needs / assigned by supervisor.
  • The employee is expected to exercise his/her duty of care and must be aware of their health and safety responsibilities, accountability, and authority; and shall comply with the policies and procedures outlined by the organization.
Compliance-related duties:
  • Ensure compliance with license registration requirements for the company and offices in Abu Dhabi.
  • Ensure that the department's procedures are consistently documented, and relevant evidence is retained.
  • Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
  • The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.
  • Bachelor's degree in Human Resources, Business Administration or any related field.
  • Preferably Certified Human Resource Manager holder (CHRM)
  • 5+ years of experience in Human Resources and Administration,
  • 5+ years in managerial experience (preferably in hospitality).
  • Knowledge of all HR functions
  • Knowledge of job portals.
  • Proficient in LinkedIn recruitment.
  • Proficient in Microsoft Office. 
  • Familiar with Application Tracking Systems. 
  • Knowledge of UAE laws and regulations, office leasing, and administration.