Fuel Operations Executive

Department: Fuel
Location: Dubai
Reporting To: Senior Executive - Fuel Operations
ABOUT THE COMPANY
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain - from trip planning to indulging passengers with exceptional hospitality - Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

DEPARTMENT OVERVIEW
The Fuel division oversees all fuel-related functions such as Fuel Operations, Fuel Procurement and Fuel Sales. The department is responsible for strategic fuel sourcing, selecting fuel vendors, contracting and maintaining fuel contracts, identifying leads for fuel sales, preparing quotations, coordinating with FBOs/ third party suppliers on operational matters.

ABOUT THE ROLE
Core duties:
  • Processing fuel requests and releases in a timely manner by coordinating with fuel suppliers and ensuring confirmation.
  • Communicate and provide accurate specifications, permits and requirements to the team on-ground and the supplier to ensure smooth customer service.
  • Report to Senior Fuel Operations Executive in case of issues, or customer/supplier complaints.
  • Handle emergency issues and requests from clients and suppliers whenever required.
  • Perform other duties as assigned by Line Manager.
Compliance-related duties:
  • Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
  • The employee is expected to exercise his/her duty of care, and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.
REQUIREMENTS
EDUCATION
  • Bachelor Degree with technical qualification from an accredited college
EXPERIENCE
  • Minimum 3 years' experience in Aviation Fuel/ Flight Operations
SPECIFIC / TECHNICAL SKILLS
  • Professional competence with Office pack
  • Knowledge in CRM software is an advantage
  • Fluent in English - Professional competence in reading/listening/writing/speaking
  • Capable of working the night shift