IT & Digital Director

Department: IT
Location: Dubai
Reporting To: Founder & CEO

Digital Strategy

  • Build Jetex digital strategy and centralise IT services across the group
  • Develop roadmap to support both user and business needs.
  • Identify and recommend new technology solutions and direct their implementation
  • Oversee departmental finances, including budgeting and forecasting.
  • Manage and oversee all stages of the development lifecycle for new projects.
  • Supervise and conduct implementation of world-class customer experience.

IT Operations

  • Lead and manage Network, Servers, Applications, Development and Digitalization projects.
  • Direct cross-functional development teams to analyze and translate business requirements into business, functional and technical specifications.
  • Ensure to optimize business processes through customer-focused digital solutions.
  • Supervise continuous evolution of all internet and intranet web sites and applications.
  • Identify and oversee implementation of 3rd party vendors and technologies to drive an effective customer experience.
  • Identify the need for technologies upgrades and/or new systems.

IT Policies

  • Devise and establish IT policies and systems to support the implementation of company strategies
  • Ensure IT function compliance with ISO standards and local legislation

  • Bachelor's Degree in Computer Engineering or Information Technology
  • 8 - 10 years of IT experience
  • Fluent in English (oral and written)
  • In-depth knowledge in computer skills (word, excel, power point etc.)
  • Microsoft Certified MCSE (Windows Server, Server Infrastructure and Exchange Server), CompTIA A+ certification or any equivalent certification, Cisco Certified CCNA & CCNP (Recommended).