Corporate Account Manager - Arabic

Department: Global Sales
Location: Dubai
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality at Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

Department Overview:
The Global Sales department is responsible for growth of Jetex sales through promotion of FBO services, ground handling, trip planning and other services. The department coordinates regularly with Operations, Finance and Pricing & Procurement. 

Job Purpose:
The Corporate Account Manager oversees the management of business accounts that request for FBO services, including ground handling services. This person is also responsible for developing and maintaining client relationships, and handling requests for sales.

Job Responsibilities:

Core duties:

  • Conduct research on customers' accounts, products and services, business landscape and competitor offerings.
  • Manage customer accounts by developing and maintaining relationships with customers by maintaining regular contact. This includes traveling to assigned region.
  • Achieve the Sales Target set by Line Manager for the respective period/year.
  • Collaborate with internal stakeholders to ensure well integrated sales and customer management efforts.
  • Exploring and overseeing potential implementation opportunities, including FBO and partnerships.
  • Managing customer and supplier relationships throughout Africa, including procurement for resellers and FBOs.
  • Providing Pricing & Procurement Manager with supplier evaluation and procurement assistance.
  • Engage in multiple projects that pertain to your department and designation.

    Internal management duties:

    • Assist in the development of value-added products and services for implementation in the market by collecting feedback on customer needs to boost revenue growth.
    • Update the CRM with information related to customer visits/follow-up/all sales’ activities information.
    • Produce sales forecast and report to management every quarter.
    • Evaluating and training supervisors in Africa
    • Perform other duties assigned by the Line Manager.

    Compliance-related duties:

    • Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
    • The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.

    Job Requirement 

    •  Bachelors degree in business, aviation or related field.
    • Masters degree in related field or MBA would be preferred.
    • 2+ years of experience in sale of FBO services, charter flights, etc.
    • Intermediate IT Skills (MS Office database management).
    • Knowledge in CRM software is an advantage
    • Fluent in English