Executive - Client Relations

Department: Finance - Credit Control
Location: Dubai
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain - from trip planning to indulging passengers with exceptional hospitality - Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

Department Overview:
Finance function is responsible for managing the organization's financial resources globally, including budgeting, accounting, taxation, treasury, compliance and risk. The goal of the department is to optimize financial performance and ensure financial stability while maximizing profits.

Job Purpose:
This role is responsible for consulting with customers to identify the reasons for late payments, review credit agreements or refer to relevant departments, and persuade them to pay overdue amounts while advising on necessary actions and strategies for debt payment.

Job Duties & Responsibilities:
  • Locate and monitor overdue accounts to ensure timely collection of payments.
  • Consult with customers to identify the reasons for late payments, review credit agreements or refer to relevant departments,
  • Persuade and follow up with customers to pay overdue amounts while advising on necessary actions and strategies for debt payment.
  • Coordinate with related internal departments to request un-issued invoices for clients.
  • Reconcile accounts (payment settlements), issue and communicate updated account statements to clients and confirm received payments.
  • Report accounts that should be monitored or put on hold due to payment delays to Line Manager.
  • Create credit card Payment links and record them on ERP once transaction has been completed by clients.
Compliance-related duties
  • Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
  • The employee is expected to exercise their duty of care, and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.

Skills, Requirements & Qualifications:

Qualification: 
  • Bachelor's degree, preferably in Accounting
  • Fluent in Russian (verbal and writing)
Experience: 
  • 2+ years of experience in finance, or accounting, preferably in the Aviation industry
Skillset: 
  • Multi-lingual preferred
  • Basic understanding of Accounting Principles
  • Well versed with laws and regulations pertaining to collection